AI is driving massive disruption in the customer engagement space. A recent Freshworks study that surveyed over 3000 consumers globally, showed 69% of consumers have a clear preference for brands that offer proactive notifications and service. Nearly a third would also be willing to pay a premium for great service experiences. Conversely, 56% of those surveyed would stop doing business after a single incident of poor service.  Moreover, the risk is amplified with 60% of those saying they would share their displeasure with others as they make their way out the door.

Join this webinar to understand how businesses are handling the demands of increasing customer expectations.

Speaker
speaker-Sandeep-John

Sandeep John

Field Marketing, INSEA

FreshWorks

Key Highlights:​

icon1-22oct-web

Discover how to handle customer expectations

icon2-22oct-web

Find out what customers expect in support

icon3-22oct-web

Learn how to keep your customers satisfied

Agenda

15:00-15:10 Introduction & Welcome
15:10-15:40 Be UnStoppable by A Practical Guide to AI Powered Customer Support
by Sandeep John, Field Marketing, INSEA, FreshWorks
15:40-15:55 QnA
15:55-16:00 Vote of Thanks

Registration